Status check, renewal and replacement

Emirates ID application and renewal services

You can check your Emirates ID status yourself, free, on the ICP website or the UAEICP app with your application number (PRAN) or Emirates ID number. If you would rather not deal with the renewal, replacement or a stuck application, we prepare and submit it for you.

Free document pickup and delivery anywhere in Dubai

We also serve Abu Dhabi, Sharjah and Ras Al Khaimah

Clean office desk with documents and a computer

Fees and steps checked on

The Emirates ID is the UAE identity card issued by ICP, the Federal Authority for Identity, Citizenship, Customs and Port Security. You can check your Emirates ID status yourself on the ICP website or app at no cost. For renewal, we can prepare, submit and follow up the application for you.

Price: Send your details on WhatsApp and you get the total price plus VAT, all official fees included, before any work starts. See attestation fees.

Check your Emirates ID status yourself (free)

Most people searching for Emirates ID tracking just want to know where their card is. You do not need to pay anyone for this:

  1. Open the ICP ID card status page on icp.gov.ae (ID card status), or the UAEICP app.
  2. Enter your application number (PRAN) if this is a new card. It is on your application receipt.
  3. For a renewal or replacement, enter your Emirates ID number instead.
  4. Select Check Application Status.
  5. Read the result: under process, printed, or sent for delivery.

If the system does not recognise your number, ICP's call centre can check it, or you can log in to ICP smart services. Once the card is printed, delivery is usually handled by courier, and the courier sends its own tracking messages.

When to ask for help: if the status has not moved for more than a week, if ICP asks for a new photo or a document, or if your residence visa and ID are out of step. That is where a typed and checked application saves time.

What we do and what ICP does

We are a private document service, working with a licensed typing and attestation centre in Bur Dubai. We check your details, prepare and type the application, submit it through the official channels, pay the government fees for you and follow it up. ICP issues the card. Biometrics, when required, are taken at an ICP service centre and you attend in person. We are not ICP, GDRFA or an official Amer or Tasheel centre.

Emirates ID renewal fees

Every official fee is included in the total price you get before any work starts. A late renewal carries a fine of AED 20 per day from one month after expiry, up to a maximum of AED 985.

The card's validity normally follows your residence visa. Our quote shows the official fees and our service charge as one total.

Emirates ID renewal step by step

  1. Renew your residence first if it is also expiring. Outside Dubai, ICP uses a unified residence and identity form. In Dubai, the residence goes through GDRFA and the ID through ICP.
  2. Medical fitness test if your residence is being renewed. ICP asks for a "fit" result. See medical fitness test in Dubai.
  3. Prepare the documents: passport, a new photo, and your current card details.
  4. Submit and pay online or through a service centre.
  5. Biometrics, if ICP asks, for applicants aged 15 and over.
  6. Track the status with your Emirates ID number, then receive the card.

Lost Emirates ID card

  1. Report the loss to ICP within 7 days.
  2. Apply for a replacement through ICP's replacement service, online or at a centre.
  3. Keep your number: the 15-digit identity number stays with you for life.

We can file the replacement and keep you updated until the new card is delivered.

Emirates ID for a new resident or a family member

A first Emirates ID comes at the end of the residence process: entry permit, medical test, residence visa, then the ID. For a spouse or children, we combine it with our family visa services. For employees, companies often hand the whole process to a PRO service.

Emirates ID photo requirements

  • A recent personal photo
  • For renewal, a photo that is not identical to the one on your current card
  • Follow the photo guidance shown on the ICP application screen; we check yours before submitting

Common problems and how to avoid them

  • Changed passport. If you renewed your passport, the new number must be updated on your file. Report changes in personal details within one month.
  • Old photo reused. ICP rejects a renewal with the same photo as the current card.
  • Expired residence. The ID fee is charged per year of residence, so renew the visa first and the ID with it.
  • Wrong number in the status check. New card: PRAN. Renewal: Emirates ID number.

For general typing services, such as forms in Arabic or other government applications, see typing centre services in Dubai.

Good to know

Questions people ask

How do I check my Emirates ID status?

Go to the ICP ID card status page on icp.gov.ae, enter your application number (PRAN) for a new card or your Emirates ID number for a renewal or replacement, and select Check Application Status. The UAEICP app shows the same information.

How much is Emirates ID renewal?

Send a photo on WhatsApp and you get one total price, all official fees included, before any work starts.

What is the fine for a late Emirates ID renewal?

AED 20 per day, starting one month after the card expires, up to a maximum of AED 985.

What do I do if I lose my Emirates ID?

Report the loss to ICP within 7 days and apply for a replacement through ICP. Your 15-digit ID number stays the same on the new card.

How long does Emirates ID take?

ICP states a completion time of about 5 days for renewal once the application is complete and any biometrics are done. Delivery is then arranged by courier.

How early can I renew my Emirates ID?

You can renew up to six months before the expiry date, or after it expires. Renewing early avoids the late fee.

What are the Emirates ID photo requirements?

ICP asks for a recent personal photo, and for a renewal the photo must not be identical to the one on your current card. Follow the photo guidance shown on the ICP application screen.

Do I need to visit a centre for Emirates ID?

Applicants aged 15 and over must give fingerprints and a signature at an ICP service centre when ICP requires it. Nobody can do the biometrics for you.

Talk to the attestation team

Have your Emirates ID filed for you

Send your passport, visa page and a photo on WhatsApp. We check the details, type and submit the application and follow it until the card is issued.

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